PRIVACY POLICY
This Privacy Policy (the “Policy”) governs the collection, use, storage, and protection of personal data provided by users (“Users”) through the website https://diligentmovers.com/ (the “Site”), operated by Diligent Movers, a company organized and existing under the laws of the State of Texas (the “Company”). By accessing or using the Site, you acknowledge and agree to be bound by this Policy.

1. Definitions
   1.1. “Personal Data” means any information that identifies or can be used to identify an individual, including but not limited to full name, email address, telephone number, and location information provided in the “moving from” and “moving to” fields.
   1.2. “Technical Data” refers to data automatically collected by the Site, including IP addresses, browser type, and pages visited, which is used solely for analytics purposes.

2. Collection of Personal Data
   2.1. The Company collects the following Personal Data when a User voluntarily submits information via the contact form on the Site:
    (a) Full name;
    (b) Email address;
    (c) Telephone number;
    (d) “Moving from” and “Moving to” location details.
   2.2. The provision of Personal Data is voluntary and is solely for the purpose of obtaining an accurate estimate for moving services and for subsequent communication regarding the request.

3. Use of Personal Data
   3.1. The Personal Data is processed exclusively for the following purposes:
    (a) To calculate a more accurate estimate for moving services based on the “moving from” and “moving to” information;
    (b) To communicate with the User via email and telephone regarding service inquiries, order confirmations, and related matters.
   3.2. The Company shall process any request to access, correct, or delete Personal Data within a reasonable time period, in accordance with applicable laws.

4. Disclosure of Personal Data
   4.1. The Company does not sell, trade, or otherwise transfer Personal Data to any third parties for commercial purposes.
   4.2. Personal Data may be disclosed only as required by law or in response to a lawful request by law enforcement or other governmental authorities. In such instances, disclosure shall be limited to the extent required by applicable law.

5. Use of Analytics Tools
   5.1. The Site utilizes Google Analytics to collect Technical Data (e.g., IP addresses, browser types, pages visited). This information is used solely to analyze and improve the performance of the Site and is not associated with any individual’s Personal Data.

6. Data Security
   6.1. The Company employs appropriate technical and organizational measures—including encryption during data transmission, regular security updates, and access controls—to safeguard Personal Data against unauthorized access, alteration, disclosure, or destruction.

7. User Rights
   7.1. Users have the right to:
    (a) Request access to the Personal Data held by the Company;
    (b) Request correction or deletion of their Personal Data if it is inaccurate, incomplete, or outdated (subject to any applicable legal requirements);
    (c) Lodge a complaint regarding any perceived breach of this Policy.
   7.2. All requests shall be processed within a reasonable time frame, consistent with applicable law.

8. Changes to This Policy
   8.1. The Company reserves the right to modify this Policy at any time. Any changes will be posted on the Site with an updated effective date. Continued use of the Site after such changes constitutes acceptance of the updated Policy.

9. Contact Information
   9.1. For any questions or concerns regarding this Privacy Policy, please contact:
    Email: hello@diligentmovers.com
    Telephone: +17373635044